…the device enrollment. If you are using the Android Enterprise solution, device users have to be in the system, in order to create the managed Google Play account. This account…
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Account & Plans (4)Android (57)Features (9)Getting Started (6)API & Integrations (3)iOS (4)Windows (2)Excluded category: Release Notes & Announcements (57)
Getting Started > Getting Started
Frequently asked questions – FAQ
…following operating system platforms: Android 6 and newer. The latest Android client is always available in Play Store and is also downloadable from here: https://online.miradore.com/mdonline.apk iOS 5 and newer. Apple…
Android > Device Data & Configuration
Kiosk Mode for Android (Samsung)
…the Kiosk mode. You can deploy the app via Miradore or manually. 2. Go to the Google Play store with your device and search for the kiosk launcher e.g. an…
Android > Device Data & Configuration
Email for Android
…the details for the email account. The settings are described below. Account tab Account name: Defines a general name for the created account, for example, Google. Account type: Defines the…
Android > Device Enrollment (Adding Devices)
Self-service enrollment
…on the device platform. In this example, we enroll an Android device. Tap Install now and you will be taken to the Google Play Store. 6. Tap Install and then…
Android > App Management
Adding Android application packages (APK) to Miradore
…application version. Package name A unique identifier for the application can be found at the end of the URL. An example: https://play.google.com/store/apps/details?id=com.miradore.client.v2 Application name The name of the application is…
Android > Device Enrollment (Adding Devices)
Enrollment instructions for Android users
…in Miradore. Click “Install now” to move on. You will be taken to Google Play Store. Install the suggested Miradore Client app from there. Click “Open” after the app installation…
Android > Device Data & Configuration
Android client minimum version requirements
…Remotely play alarm sound: 2.3.19 File deployment: 2.3.13 KNOX email configuration: 2.3.11 Device encryption configuration: 2.3.3 Deploying web shortcuts to the home screen: 2.3.2 Notification messages to end user: 2.3.0…
API & Integrations > Integrations
Entra ID integration
…using the incognito mode of the Google Chrome browser. Fast, secure, and error-free data syncing The integration frees you from copying or entering user data manually and using CSV files….
API & Integrations > Integrations
Application integrations with Miradore
…browser settings. Creating the connection to an application can fail when using the incognito mode of the Google Chrome browser. Microsoft Entra ID integration Integrating Miradore with Microsoft Entra ID…
Features > Remote Assistance
How to access and manage session reports?
…can also play back the recording of the session, which is available indefinitely. GDPR regulations apply. Learn more about session recordings. To show or hide certain details, select the icon…
Getting Started > Getting Started
Tutorial videos and webinars
We have created a playlist of how-to videos on YouTube to help you get started with Miradore….
Android > Device Data & Configuration
Android location tracking
…for determining a location based on cell tower and Wi-Fi access points Passive is for passively receiving location updates when other applications request them (e.g. Google Maps) Please note that…
Account & Plans > Security & Privacy
Information about the data Miradore collects
…10 (and above) may see a notification saying: Miradore client got your location in the background. This is due to the renewal of Google‘s permission policy with Android 10, and…
Windows > Patch Management
Troubleshooting Windows patching
…Miradore patch management cannot detect or patch the software. Some of the most common software that has a per-user installer are: Zoom Client for Meetings Microsoft Teams Google Chrome Slack…
Android > Remote Actions
Wipe for Android devices
…This disables the Factory Reset Protection allowing any Google account to take a device in use after a wipe. Requires Android 5.1 or above. Silent mode – If selected, the…
Features > Patch Management
Patch management in Miradore
…Windows operating systems and third-party software from almost 100 vendors like Adobe, Citrix, Google, and Oracle. We support patch management for Windows from version 7 and above. To get the…
Getting Started > Device Enrollment (Adding Devices)
Device enrollment
…of different platforms and learn more about the management and enrollment of these devices: Android iOS macOS Windows See also our short playlist on YouTube, which covers the most common…
Features > Dashboards & Reports
Device inventory data
…CPU – – Sensors – – – – Display – – – – Wi-Fi networks – – – Applications – iCloud – – – – Available OS updates – Available…
Getting Started > Managing Device Users & Attributes
Importing email accounts using a CSV File
…according to your email account type: Email: User email, user display name, email address, incoming server user name, incoming server password (optional), outgoing server user name, outgoing server password (optional)…
Android > Device Data & Configuration
Collected Android inventory
…files Name, Size, Folder, Status Display Resolution, Physical size, Refresh rate, Density Location Latitude, Longitude, Location reported, Street address, Zip code, City, Country Mail for exchange Account name, Email address…
Account & Plans > Account
User roles and permissions
…Access the Setup guide page Access the Retired devices page Access the Permissions, Infrastructure Diagram, or Subscription pages under the System menu Configure the layout of the managed Play Store…
iOS > Device Data & Configuration
How to set a custom background wallpaper on iOS devices?
…display resolution for different iPhone and iPad models from Apple’s documentation. Supported file formats are .jpg and .png. The maximum file size is 1MB. How to change the wallpaper? You…
iOS > Device Data & Configuration
Separating work and personal data on iPhones and iPads
Many organizations allow people to use the same mobile device for personal and business purposes because it’s more convenient and can also boost productivity. The coexistence of corporate and private…
iOS > Device Data & Configuration
Mail for Exchange configuration for iOS
…settings Account name: Defines the account display name which is shown to users on their iPhones and iPads. OAuth enabled: Defines if the configuration uses OAuth for authentication when communicating…
Windows > Device Data & Configuration
Windows 11 compatibility widget and minimum Windows 11 requirements
…or later, with a WDDM 2.0 driver. UEFI, Secure Boot capable. A Trusted Platform Module (TPM) chip version 2.0. A high definition (720p) display, 9″ or larger monitor, 8 bits…
Android > Device Data & Configuration
Device passcode policy for Android
…- Lock screen message Enable the lock screen message if you want to display a custom message on the lock screen of Fully managed (Device owner) Android devices. When you…
Features > Patch Management
Reports for patch management
…By default, the page shows only the patches that are applicable to the managed devices on your site. To display patches that are not applicable to the devices you are…