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Customer Stories

An efficient, cost-effective solution for Hutchison Drei Austria GmbH

IT Service Provider

Hutchison Drei Austria GmbH is an Austrian telecommunications company supplying mobile services to over 4 million retail and business customers. The company has always sought to offer top-of-the-line industry services and solutions since day one and was recently looking to expand its mobile communications portfolio with device management software. The ideal device management software would provide customers with an easy-to-use and cost-effective MDM solution, including responsive support and set-up consultation.

Although Hutchison Drei Austria GmbH had already offered MDM solutions, it was not entirely satisfied with the results and needed a more efficient and reliable solution to meet customer needs. However, the search for a suitable MDM solution was not without challenges. The company needed a system that offered continuous and flexible development, timely updates, and support for managing Android and iOS mobile platforms with standard management modes. Support for Samsung Knox Mobile Enrollment and Apple ADE was also essential to offering customers maximum added value.

Having taken a closer look at a few MDM solutions, Hutchison Drei Austria GmbH opted for Miradore. It fulfilled every customer requirement in terms of price, functionality, and high-quality support. One of the main advantages of Miradore was its ease of use, which allowed for a quick set-up of the system. The solution was easy to manage, and the training videos, knowledge base, and excellent support made Miradore accessible to virtually every IT employee. This was particularly important for small and medium-sized businesses (SMBs), where Hutchison Drei Austria GmbH is strongly represented.

Miradore device management software fulfilled all of Hutchison Drei Austria GmbH’s technical requirements. It was useful for managing various devices – smartphones, tablets, and computers, to name a few – with a range of different platforms and operating systems such as Android, iOS, Windows, and macOS. The devices were used for different purposes: for day-to-day business, for tablets in a closed mobile network for the Austrian healthcare system, and for thousands of mobile devices of a global Bauhaus chain.

Hosted in Germany with an ISO 27001-certified data center, Miradore fits all Hutchison Drei Austria GmbH customers’ privacy requirements. The solution was easy to adapt and was built into the service portfolio, giving customers a simple, affordable solution. This allowed the company to offer its customers added value in the form of device use overviews, data protection compliance, and device tracking in case of loss or theft.

The implementation of Miradore went smoothly and Hutschinson Drei Austria GmbH had a positive experience with Miradore's technical specialists, customer support, and sales teams. The company appreciated the fast and efficient support staff and their main points of contact who were always on hand with advice and support.

Hutchison Drei Austria GmbH

Hutchison Drei Austria GmbH is an Austrian telecommunications company headquartered in Vienna. It operates as a subsidiary of CK Hutchison Holdings and is a member of 3Group Europe in the business unit “3Scandinavia & Austria”.

Hutchison Drei Austria GmbH