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3 min read

Miradore: A Year in Review – Enhancements, Innovations, and Customer Focus

3 min read

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As the year draws to a close, we’d like to take a moment to express our sincere gratitude for your continued support and loyalty to Miradore. Whether you've been with us from the beginning or recently joined our community, your valuable feedback has played a crucial role in shaping our offerings.

In 2023, we maintained an exceptional track record of reliability, with less than 5 minutes of downtime throughout the entire year. This remarkable achievement translates to an impressive uptime of 99.999%.

We are committed to providing a seamless and dependable experience, and we are delighted to have delivered on this promise as well as several feature enhancements. We invite you to take a moment to explore Miradore’s journey over the past 12 months in our latest blog post. Here’s a sneak peek at some highlights:

Improvements to our Android and Mac device management

Based on customer feedback, we increased our focus on improving security elements of our Android and Mac device management. Earlier this year, Miradore introduced macOS patch management, reinforcing the security of devices by swiftly addressing vulnerabilities. Premium users can now effortlessly report on patch status, run pilot tests, allowlist/blocklist patches, and automate updates for both macOS and Windows devices.

Learn about macOS patch management

We have also enhanced the FileVault security feature with the possibility to escrow the personal recovery key. This improvement empowers IT administrators to access data encrypted with FileVault for users facing password-related challenges.

Learn about Escrow Filevault Personal Recovery Key

In 2023, we released the Fully Managed with Work Profile management for Android devices. This solution is ideal for businesses providing company-owned devices that serve both work and personal purposes. IT allows IT administrators to manage work-related apps and data while respecting the user's privacy for personal use.

Learn about Fully Managed with Work Profile for Android

Windows Device Enrollment Flow: Streamlined and Modern

Miradore introduced improvements to the Windows Device Enrollment flow. The beta version boasts a modern look and simplifies the enrollment process, making it easier for users to compare different methods and manage multi-device enrollment effortlessly. Users now have the option to choose whether enrollment credentials will be sent via email, and the ability to download and reuse configuration files further streamlines the process for multi-device enrollment.

Learn about Windows Device Enrollment

Shared iPad: Efficiency and Cost Savings

We know there is a growing need for shared devices in industries like education, healthcare, and logistics. The Shared iPad feature enables users to assign and configure tablets to support multiple users while maintaining security and privacy. This innovation has proven invaluable, allowing businesses to cut costs and maximize the utilization of their device fleets.

Whether it's students conducting research, healthcare professionals checking in patients, or employees working in shifts, shared iPads offer extensive capabilities. Miradore supports two modes for shared iPads—user session and temporary session—providing flexibility based on user needs.

Learn about Shared iPad

Market Insights: Miradore Listed as a Challenger in GigaOm Radar for Unified Endpoint Management 2023

Miradore - gigaom badge miradore challenger
Miradore is listed as a Challenger in the GigaOM Radar for Unified Endpoint Management and viewed as a strong solution for SMBs looking for a simple, relatively low-cost solution that delivers good endpoint management and control. Miradore has made significant strides in becoming MSP-friendly, catering to the growing trend of managed services. Miradore was the only vendor to have full marks in both SMB & MSP segments.

Read the GigaOm Radar for Unified Endpoint Management 2023

That’s a wrap!

As we wrap up 2023, we look forward to another year of innovation and customer-focused solutions from the Miradore team and we thank our customers for their continued support. Here's to a successful year behind us and an even more promising one ahead!