Healthcare

Healthcare: Mobile, Secure, and Compliant

Today’s healthcare organizations are increasingly mobile. A surge in home health aides and traveling caregivers, and in new paradigms like telehealth and remote patient monitoring, have fueled the need for reliable, secure mobile devices on which today’s value-based care environment depends.

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Healthcare

Healthcare: Mobile, Secure, and Compliant

Today’s healthcare organizations are increasingly mobile. A surge in home health aides and traveling caregivers, and in new paradigms like telehealth and remote patient monitoring, have fueled the need for reliable, secure mobile devices on which today’s value-based care environment depends.

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Data protection regulations like HIPAA help keep our most personal data safe. To comply with such regulations, healthcare companies must ensure that information, including patients’ electronic medical records (EMRs), stays private and protected from misuse or compromise. As such, organizations must continue to secure devices and data in the workplace—especially a workplace that’s mobile.

Mobile device management (MDM) is a simple, cost-efficient solution that offers key components of a broader strategy to ensure compliance with HIPAA and a commitment to data protection. But it also helps healthcare professionals succeed: without worrying about their device’s apps, settings, or connectivity, they can focus on what they do best: delivering quality care.

Secure Patient Data and Stay Compliant

Device and data security are a must. Smartphones, tablets, and laptops must enable caregivers to capture accurate data; the devices must then be able to transmit patient data reliably so that clinicians can recommend treatment.

Data security is achieved by defining strict company policies to which all company devices need to comply. Basic security measures include enabling a device screen lock, enforcing a passcode policy that meets your pre-defined complexity requirements, and encrypting all stored data.

However, MDM also allows restrictions on applications to ensure data protection from potentially harmful applications that could access sensitive data.  

You can also utilize Wi-Fi configuration profiles to deploy strong wireless network settings to managed devices. In this way, for example, caregivers in the field are prevented from accidentally connecting to public, non-secured Wi-Fi.

You can ensure additional security by automating these company policies and updates—removing the responsibility of the employee to keep a smartphone, tablet, or laptop secure.

In the event that a device is lost or stolen, you can track its location and act quickly by remotely locking the device and even wiping it if necessary.

These features of MDM will keep patient data safe and help ensure compliance with HIPAA and other regulations.

 

Our patients are medically fragile children, and the visiting nurses’ tablets must be reliable when they are on site in the family’s home. Miradore helps us manage more than 300 devices, ensuring that there is security and privacy when the nurse is collecting sensitive patient data.

—Dennis Hosley, Chief Operating Officer, Pediatric Home Healthcare

Pediatric Home Healthcare logo

 

 

Miradore has helped us automate processes previously handled via fax and voicemail. They have enabled us to offer unique solutions to our clients, differentiating us from our competition.

—David Sanders, Vice President, The Breast Pump Depot by URS Medical

Breast Pump Depot URS Medical logo

 

Facilitate Patient-Caregiver Interactions

Miradore can automatically install and manage all apps and settings on your devices remotely, saving hours of set-up time and unexpected visits to the IT department, and reducing the possibility of human error.

With MDM and enablers like Apple DEP and Android Zero-Touch Enrollment, the set-up time can drop from a 60 minute manual effort to a fully automated process that is completed in minutes, with business apps and configurations ready to go when the device is powered on for the first time.

The remote features of MDM, including resetting a passcode and deploying or removing apps, proves helpful when caregivers are on-site with patients and cannot leave and visit the IT department. The ability to remotely manage phones saves countless hours in lost productivity and travel time, reduces human error, and allows the employee to focus on the patient—strengthening the patient-provider relationship and improving the quality of care.