Remote Assistance
The Miradore and TeamViewer integration enables you to provide remote assistance and resolve issues remotely without physically handling the devices.
Remote Assistance (14)
- Remote support
- Get started with Remote support: installing the support application on the mobile device New
- How to establish support sessions smoothly
- How to start a Remote support session?
- System requirements for device users and agents
- Sharing your screen with the device user (reverse screen share)
- Sending files (for desktops)
- How to access and manage session reports?
- Opening the Task Manager on a device user's device (Windows only)
- Rebooting a device user's device
- Managing stream settings
- Managing session recordings
- TeamViewer integration
- Offer remote assistance