barscaret-downcaret-leftcaret-rightcaret-upcheckchevron-leftchevron-rightfile-pdfinfosign-in-altsignin text-widthtimesyoutube

Features > Remote Assistance

Opening the Task Manager on a device user’s device (Windows only)

Created on March 13th, 2024

Use the CTRL+ALT+DEL button during a remote control session to log in to the device user's computer with different credentials or to access the Task Manager.

You must be in admin mode to use the CTRL+ALT+DEL button.

  1. During an active Remote Control session, on the session toolbar of the console, click ADMIN MODE.
    Admin mode icon
    Tip: If the ADMIN MODE button is disabled, you are already in admin mode.
  2. On the session toolbar click CTRL+ALT+DEL.
    CTRL+ALT+DEL icon

Results:
The Task Manager window opens on the device user's device.

  • This field is for validation purposes and should be left unchanged.

Previous Article:
«

Next Article:
»

Get started with Miradore

Take control of your mobile devices today by creating your own Miradore site. You can get started for free and try out the Premium features with a 14-day Premium trial — or explore our Showroom with a virtual device fleet.

No credit card needed.

Get started now See plans & pricing