Are you a Managed Service Provider (MSP) or an IT service provider delivering device management services to multiple organizations with Miradore? If so, the MSP Portal is the best way to manage your tenants.
The MSP Portal is a central location to view and manage many customer instances of Miradore. It is specifically designed to help service providers to serve their customers more efficiently.
Key features and benefits
Quick access to managed sites
There is an easy access button for each of your Miradore sites in the MSP Portal that takes you straight to the site if you need to do or check anything.
Better visibility to your customers
The MSP Portal enables you to see all your Miradore customer instances in one place. It shows you basic information about the sites, including the number of managed devices, the subscription level and payment method for each tenant, and also a list of site-specific user accounts and their permissions. Additionally, you can easily access detailed license information for each of your customers, including the number of licenses purchased, sold, and remaining. The portal also offers insights into license purchase and resale prices along with payment intervals and methods, and automatically calculates estimated monthly costs and projected sales revenue, making it easier to track and optimize your business performance.
Centralized user management
The ability to see site-specific user accounts in one place adds transparency and results in improved security. You can also manage the user roles for the associated Miradore sites through the MSP Portal. Invite new administrators to sites, change user roles or remove access when it's no more needed.
Configuration profile templates
The MSP Portal makes it easier to repeat and scale services. For example, you can copy-paste device configuration profiles from site to site through MSP Portal which results in time savings as you don't need to re-create the configuration profiles for each customer site separately. This also helps you avoid human errors in preparing the configuration profiles.
License management
With the Purchase licenses and Decrease licenses actions, you can effortlessly add or remove licenses from your Miradore sites. Additionally, you can Transfer licenses from one Miradore site to another to better balance license counts. See MSP Portal: License management for more information.
The automatic top-up feature allows you to automate license purchasing for your sites, saving you time and effort spent on tracking license availability. Learn more about this feature in MSP Portal: Automatic top-up.
Does it cost something?
We're offering the MSP Portal without additional cost to customers who have at least one Premium or Premium+ plan site in Miradore.
How to get started?
If you are interested in using the MSP Portal, please refer to the Getting started with the MSP Portal article for instructions.
Next Article:
Frequently asked questions for MSPs »