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iOS > Device Enrollment (Adding Devices)

Adding iOS devices to Apple Business Manager with Apple Configurator 2

Updated on November 8th, 2022

Automated Device Enrollment (ADE) is a feature that lets you automate the initial setup and MDM enrollment of devices that have been assigned to your Apple Business/School Manager account.

The Automated Device Enrollment is not available for devices that are not assigned to your ABM/ASM account.

But, you can add factory reset or newly acquired modern Apple iPhones, iPads, and Macs to your Apple Business/School Manager account using Apple Configurator.

30-day grace period

The configurator enrollment has a grace period of 30 days. During this time, the device user will see an option to Leave remote management meaning that the user can release the device from Apple Business Manager, supervision, and device management. Once the period has passed, the option disappears from the device's end.

What is needed to add an iOS device to ABM/ASM using Apple Configurator?

  • You need a Mac with Apple Configurator 2.5 or newer and a USB connection to the device.
  • Make sure your device runs iOS 11 or above.
  • You should have a Device Manager user role in Apple Business/School Manager.
  • Device reset is mandatory.

Adding Macs to Apple Business Manager using Apple Configurator for iPhone

You can add modern Macs to ABM / ASM using Apple Configurator for iPhones even if the devices weren't purchased from Apple or an Apple-authorized reseller. To do this, you will need to download and install the Apple Configurator app on an iPhone running iOS 15 or above. For further instructions, please refer to Apple's documentation.

How to add iOS devices to Apple Business Manager with Apple Configurator?

It is recommended to reset the device before starting the process. In this way, the probability of errors is smaller. You can reset the device through the device's Settings > General > Reset > Erase all content and settings.

The device gets reset during the process, if not reset earlier.

These instructions apply especially when adding a device to the ABM/ASM for the first time. The configurations you make will be saved for the next devices.

Create a Wi-Fi profile

Go to the Apple Configurator and prepare a Wi-Fi profile, which will be pushed to the device later. Start by choosing File > New Profile, then select Wi-Fi and configure the settings.

Add device with Apple Configurator - create wifi profile

Before saving, remember also to name the profile from the heading (arrow on the previous picture).
Configure wifi settings for Apple configurator devices

Prepare the device

1. Connect the device to the Mac with a USB cable.

2.  Start by selecting the device from All Devices and press Prepare.

Start adding device to DEP_Prepare

3. In the wizard, select Manual configuration and Add to Apple School Manager or Apple Business Manager. Also, uncheck Activate and complete enrollment.
Prepare iOS device with manual configuration in Apple Configurator

4. Next you need to define the MDM Server the device is enrolled in.

When asked to choose an MDM server, select the option New Server and press Next. Define the server by giving the name Miradore and using the URL https://gateway.miradore.com.

Enter the name and the enrollment URL for MDM server in Apple Configurator

After pressing next, you'll see the certificates fetched from that site. Continue by pressing Next again.

MDM Server certificates Apple Configurator

5. Next, you're asked to sign in to Apple School/Business Manager with the Managed Apple ID that has access to the Apple portal.

6. Then you need to assign the device to an organization that is used to supervise the devices. When creating a new one, choose to generate a new supervision identity.

Create new organization in Apple Configurator

7. Make sure to select Show all steps in the Configure iOS Setup Assistant screen.
The device enrollment may fail due to an invalid profile if you configure the setup assistant to not show some of the steps.

Setup Assistant show all steps Apple Configurator

8. Make sure that you don't have any Apple ID defined on the device, otherwise, the preparation will fail, and the device gets locked down. Then, choose the Wi-Fi profile that you created earlier and click Prepare.
Network selection for adding device to ABM with Apple Configurator

The iPad preparation takes a few minutes after which the device should appear in the Apple Business Manager, so wait until the iPad preparation is complete. After this step, you can put the device aside for a moment. In case you haven't reset the device earlier the reset is required at this point.

Erase device and prepare

Restore device request in Apple Configurator

Assign a device to the MDM server in the Apple Business Manager

  1. Once ready, navigate to https://business.apple.com/ and sign in.
  2. In the portal, click the arrows next to the User and select Preferences. Now, you should see your MDM servers. All devices added manually with Apple Configurator will automatically appear under the MDM server Apple Configurator. Click the Show devices button.
    MDM Servers in Apple Business/School Manager
  3. Select device(s) from the list (keep the Ctrl-key pressed if you want to select many) and use the Edit MSM Server button to assign the selected devices to the desired MDM server.
    Show devices and edit MDM server in Apple Business or School Manager
  4. Select the option Assign to the following MDM and choose your Miradore site as a server.

Assign a iOS device to Miradore site in Apple Business or School Manager

Enroll the device to Miradore

Next, you can log in to your Miradore site at: https://login.online.miradore.com/login and go to the Enrollment > Apple DEP view. Click the Update device list button and choose whether you want to update all devices or just the new and changes ones. After that, you should be able to see the devices on the page.

  1. Select new devices from the view and assign an enrollment profile to the devices by choosing Actions > Assign enrollment profile. When doing this, you can add tags for the device if you want to. Miradore adds the "Dep" tag automatically for the devices that go through the Automated Device Enrollment.
  2. You can check and modify the configurations of an enrollment profile by clicking the Enrollment profiles button and opening up any of the existing profiles.
    You can create, edit, assign and unassign enrollment profiles for Apple's Automated Device Enrollment on the Apple DEP page.

In case needed, follow the instructions on the Enrollment profiles -article to finalize the device enrollment.

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