RIBW Arnhem & Veluwe Vallei

Country

Netherlands

Industry

Healthcare

About RIBW AVV

RIBW Arnhem & Veluwe Vallei is dedicated to helping adults and adolescents with various mental health issues. Working with people with psychiatric disorders or severe psycho-social problems, the Dutch healthcare company provides specialist assistance with housing, work and living a normal life. Their ultimate aim is to assist their clients’ long-term recovery by fostering their independence and self-worth.

The challenge

RIBW Arnhem & Veluwe Vallei has over 700 Samsung tablets and smartphones. All of these are company devices, which employees use to collect and report extremely personal and sensitive data about the clients they visit. To prevent information getting into the wrong hands and to fulfill Dutch regulations, RIBW AVV needed a 100% dependable Mobile Device Management system.

The solution

To safeguard the sensitive customer data, as required by Dutch laws, RIBW AVV ICT Manager Ton Garretsen signed up with Miradore Online. The key reasons behind his decision were the user-friendliness and efficiency of the cloud-based solution.

“Security is clearly a big issue for us and Miradore helps us to protect our devices – not just in case of theft or loss but through device encryption, too. Besides having great reporting capabilities, Miradore Online allows us to manage and control our devices remotely. Compared to servicing devices on site, this saves us a lot of travelling time.”

After testing out the Miradore Online Free Plan, RIBW AVV soon upgraded to the Enterprise Plan, which gives access to unlimited and exclusive features of Miradore Online. These include application management for their Android devices, as well as business policy enforcement for added automation and efficiency. Having been using Miradore since 2014, Garretsen is very satisfied with his choice.

“We love to use Miradore very much. The interface is constantly being improved to ensure the ease of use. It is very easy communicating with the people at Miradore. They always answer our questions quickly, and sometimes we have conference calls to talk about upcoming features.”

Main benefits

  • Compliant with Dutch healthcare laws
  • Higher efficiency through remote administration and automation