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Country

Finland

Industry

IT Service Provider

About Creative PC Systems

Creative PC Systems is a Finnish IT service provider with over 30 years of industry experience. The ultimate aim of the company is to ensure that its customers’ hardware, operating systems and software work together seamlessly and without interruptions. This is achieved through a combination of reliable products, meticulous installations and committed support and maintenance.

The challenge

As an IT service provider, it’s sometimes difficult to find solutions, which are comprehensive enough yet still affordable to your customers. Creative PC Systems needed such an option to maintain a clear big picture of its clients’ IT environments – a solution that could be easily scaled to match the needs of companies both large and small.

The solution

Mårten Andtbacka, IT Consultant at Creative PC Systems, first used Miradore years ago while working as a consultant.

“I only used its basic functionalities back then, but my immediate impression was that it was a reliable product with lots of potential for other companies, too. We then decided to add it to our portfolio for Creative PC Systems customers.”

The biggest strength of Miradore Management Suite, according to Andtbacka, is its flexibility. For those who don’t need for the whole comprehensive solution, it’s available in small parts too.

“Miradore makes it easy for companies to get started with its solutions. Miradore Management Suite has a whole array of features, but you can just pick the ones that are most appropriate to you. Later on you can always add some more.”

Creative PC Systems takes pride in its flawless hardware setups, which would take a considerable amount of time and effort without Miradore Management Suite.

“With Miradore, setting up new machines is a breeze. Once you’ve created the necessary software packages for your organization, you can easily add them to the configuration of a new workstation. That means they’ll be automatically installed together with the operating system.”

What’s more, Andtbacka can check which desktops have certain software installed, as well as create updates for several machines at once with the Group Distribution feature.

“You can schedule the setups to occur in the middle of the night, for as many desktops as you like. The next morning, all you need to do is to check the status of the installations.”

Andtbacka is also impressed with how effortlessly Miradore delivers the big picture of any IT environment. He’s especially happy with the out of the box connectors, which help him import asset data from third party systems like the WSUS service and antivirus systems.

“Miradore immediately gives you the big picture of your IT environments, while the Quality Index Reporting helps drill down to the different parts. You have all the info in one place – with the connectors we can even get clients’ hardware leasing data directly to Miradore.”