Helsinki, Finland – 7th May 2013 – Miradore strengthens European presence with partnership with Softcat, one of the UK’s fastest growing IT software & managed services resellers.
Miradore is pleased to announce its new partnership with UK Managed Service Provider, Softcat. This partnership further extends Miradore’s European presence and underpins its global expansion program with a very strong partner in the UK.
Miradore will be powering Softcat’s web-based lifecycle management ITSM solution, enabling IT teams to track and manage multiple hardware & software assets and licenses in real time. It provides them with a simple dashboard and real-time information about a range of assets including PCs, laptops, smart phones, tablets and retail point-of-sale terminals. While many businesses make extensive use of smart phones and tablets, few successfully track and effectively manage these mobile devices. Softcat’s ITSM Solutions, powered by Miradore, addresses this growing requirement by providing capabilities to enforce security policy settings and remotely lock, reset or wipe a managed device, solving customers BYOD management issues and giving peace of mind.
Kristian Järnefelt, Miradore’s chief executive, said, “As one of Europe’s fastest growing and talented managed services providers, Softcat is an ideal partner to work with to further develop Miradore’s global presence. Miradore’s unique IT device lifecycle and configuration management tool for managed services providers, linked with Softcat’s leading ITSM service offering and its people’s energy and commitment to be the best in their field, makes for a superb foundation to build a long and beneficial relationship. We are very excited about what the future will bring.”
Softcat’s Managed Services Director, Simon Walker said, “As Softcat’s continued goal is to build a managed service offering that is second to none, there are very high standards partners must reach in quality, reliability, robustness and security, all linked with a solid commitment to innovation and product development. Therefore, after a rigorous selection process, we are pleased that Miradore is now Softcat’s partner of choice to assist in delivering desktop, mobile and smart device lifecycle and configuration management services as part of Cloud Softcat’s IT Service Management offering. We are very excited with the enhanced service offering that Miradore brings, along with the opportunity for Softcat to demonstrate further innovation in managed service delivery.”
Colin Brown, Softcat’s managing director, is delighted about the new partnership. “Customer service is Softcat’s passion and the partnership with Miradore further enhances our managed services capability through our Cloud Softcat ITSM offering, thus enabling us to deliver enhanced customer service.”
Softcat ITSM Solutions, powered by Miradore, are available from Softcat now.
Miradore is the European pioneer in managing diverse IT environments and supporting Bring Your Own Device (BYOD) policies.
The company provides IT organizations with a single dashboard view and remote access to a wide range of end-user devices, including Windows, Linux and Mac OS X workstations, Android, IOS, Windows Phone and Symbian smartphones as well as retail point-of-sale terminals.
With the cloud-based Miradore software, managed service providers (MSPs) can build unified and highly automated service-delivery processes to easily manage their customers’ IT environments. Miradore supports the entire IT lifecycle, including purchasing, installation, maintenance, replacement and retiring devices – eliminating a large share of manual IT management work.
Miradore is trusted by major IT companies such as Fujitsu, Dimension Data, Softcat, Tieto and Scopus. Headquartered in Finland, Miradore has sales and support organizations in multiple locations throughout Europe, APAC and South America.
For more information, please contact:
Kristian Järnefelt, CEO
firstname.lastname (at) miradore.com
Tel. +358 400 666 992
Follow Miradore on Twitter for the latest updates: https://twitter.com/MiradoreLtd.
Softcat (www.softcat.com) is a leading provider of software licensing, hardware, security and related IT services. Softcat, founded in 1993 by Peter Kelly, remains privately owned and currently employs more than 500 people. It achieved a turnover in excess of £307 million in its last financial year and has been profitable since inception, resulting in a strong balance sheet and very firm financial foundations.
The company sells and supports products and solutions from all the world’s leading IT companies. On all its portfolio products and solutions it offers a full range of services, including advice and guidance, technical design, product sourcing, implementation, support and project management. It enjoys a trading relationship with over 5,000 longstanding customers, predominantly from the UK corporate sector but also including large enterprises, small businesses and public sector organisations.
As an organisation Softcat cares passionately about two things – outstanding employee satisfaction and world-class customer service. It believes the former drives the latter.
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