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Miradore demonstrates its integration with ServiceNow ITSM at the Knowledge13 conference in Las Vegas, May 13-15. Our CEO Kristian Järnefelt joins the thousands of IT professionals at ServiceNow’s global user conference.

We enable end-to-end automation with ServiceNow:

Read: Miradore populates ServiceNow with always-up-to-date information

  • Hardware and normalized software inventory data collected with Miradore clients and connectors
  • Status of device e.g. online, offline, location, logged-in user, last reboot time…
  • ServiceNow can be used as the Asset Management and SAM tool and latest info is always available reducing time to resolve incidents and for optimizing asset usage

Write: Changes made in ServiceNow to manual data can be written into Miradore

  • Either system can be used for maintaining data, and they are always in sync
  • Role of each system can be defined based upon lifecycle status

Triggering actions from within ServiceNow e.g.

  • Remote and automated rebuilds of devices
  • Remote monitoring and restarting a service
  • Remote lock/wipe of mobile devices
  • Software deployments
  • Backup/restore of end users personal data

 

Please contact us to learn more!

 

Miradore Ltd
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Miradore Ltd

Miradore provides simple cloud-based solutions for the efficient management of IT devices.
Miradore Ltd
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