The latest release includes a new feature, an update to the Report Builder and API, and changes to the backend of our service.
iOS Return to Service
Return to Service is a feature that enables IT admins to wipe and re-enroll iPhones/iPads with a single command without physically touching the devices. Along with the action, the previously selected settings for language, region, and Wi-Fi profile are sent to the device. Previously, these unskippable user selections had to be performed each time a device was wiped and re-enrolled. Being able to send a wipe command to a device and make it set itself back up again, optimizes and speeds up the process of returning a device to service.
The feature is available for devices running iOS/iPadOS 17 or above.
Learn more on how to use Return to Service.
Updated features
- Fetching Android Services info is now possible with the Report Builder and API. The attribute InvAndroidServices was added for the Device item. Learn more from the API specification.
Fixes
- Saving personal information in MSP portal caused errors if the Locale was left empty.