We experienced some technical difficulties with iOS and macOS device management and enrollment on July 16th, 2020.
Update 2020-07-17 3:22 The problems with management of iOS and macOS devices are now fixed.
Update 2020-07-16 10:30: The issue is still under the investigation and our team is working on it currently.
Some features might work slowly and there are delays in inventory information, wake up of the devices, enrollment and device management actions.
We apologize for the inconvenience. In case you have questions about the issue, please contact our support team firstname.lastname@example.org.