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Release Notes & Announcements > What's New in Miradore

Android Direct Boot – reset passcode, MSP Portal update, and other updates

Updated on February 6th, 2025

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Android Direct Boot for resetting passcode

The reset passcode action is now supported on Android Direct Boot mode. The mode enables MDM to perform limited actions when a device is powered on but on the lock screen.

This feature is useful especially if the user forgets the passcode for a device. When the device is booted without Direct Boot mode enabled, its management is lost, and the passcode can't be reset from MDM.

Requirements

  • Direct Boot mode is fully supported on Android 10 and above.
  • Device must have Miradore client version 2.13.0 (build 425) to support actions in Direct Boot mode.
  • The device must support file-based encryption. Some devices with Android 7 or above use full-disk encryption and don't support Direct Boot mode. Since Android 10, file-based encryption is required.​

For more information, see Android Direct Boot mode.

Updates

Ending support for Android 6

As announced earlier, we end the support for enrolling devices running Android 6.

We will continue to support a wide range of Android, iOS, macOS, and Windows OS versions, and our product team is currently preparing for new, upcoming operating systems, including Android 15.

We always recommend using the latest operating system for increased security and a better user experience.

MSP Portal

This release enhanced the MSP Portal, a tool for service providers to manage multiple Miradore sites from a single platform. The latest updates aim to improve security and user experience. In addition, we implemented the Reader role for the portal to use, for example, by auditors.

With the enhancements, we ensure that the MSP Portal continues to provide a secure and reliable platform for efficiently managing multitenant environments - with a new look and feel.

Return to Service

The release fine-tunes our iOS Return to Service feature. In addition, to small UI enhancements, the Return to Service action is available via API v2.

Learn more about the iOS Return to Service.

Fixes

  • The Apple DEP device list now shows correctly the assignment status of the enrollment profile.

Get started with Miradore

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