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macOS > Remote Actions

Locking a Mac Remotely

Updated on May 4th, 2021

Remote lock is a security feature designed to prevent the misuse of macOS devices if they are lost or stolen.

How it works

When you send the Lock device command, Miradore automatically generates a new Lock device PIN code which can be used to unlock the device. You can find the code from the Device page in Miradore.

When a Mac device receives the lock command, it restarts and locks itself on the firmware level. Entering the lock code is the only way to unlock the device.

Notice that the lock command can be only delivered to the device when it is connected to a Wi-Fi network.

When the device is locked, it cannot receive any further commands you send from Miradore before the user unlocks the device.

How to lock iMac, MacBook, or Mac mini remotely

1. Open Devices under the Management menu. A list of devices opens. Select the device you wish to lock and choose Lock device action under the Security dropdown button. You can also access a single device page and lock the device from there.

How to lock a mac remotely

2. From the opened Lock device wizard, verify that the device and its user match the device that you wish to lock and click Lock.

Confirmation of remote lock

3. After the device lock has been sent to the device, you can follow the progress from Management > Action log or from the Action log tab of the device page. There you can see the status of the performed security actions.

Unlocking a device

After the device has been locked, the user needs to enter the Lock device PIN code to continue the use of the device.

enter your system lock pin code to unlock this mac

The latest value of the PIN code can be found from the Security table on the device page's Main tab.

Lock device PIN code for unlocking Macs

PIN codes for previous actions can be found from the Action log tab of the device page when hovering over the action status.

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