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macOS > Device Data & Configuration

How to change a user for a Mac device

Created on December 13th, 2022

This article explains how you can change the user on a Mac device. If you don't go through all the necessary steps you might find that the installed apps and configurations don’t match your expectations.

Required procedure

  1. Wipe the device. This will also remove previous user data, and make sure there are no old settings causing issues. Step-by-step instructions can also be found in the Remotely wiping a device article.
  2. Change the user in Miradore. You can do so by navigating to Company > Users on your Miradore site and either using an existing account or creating a new one. Go to Management > Devices and double-click to open the device. Select Settings -tab > Edit > select the new user from the drop-down list and select Save.
    Changing the user for an Apple iPhone.
  3. Re-enroll the device directly to the new user. Please see the MacOS device management(or alternatively Manual macOS device enrollment, Enrollment instructions for Mac users, or User-initiated self-enrollment of Macs)

Apple iPhone/iPad procedure

Please see How to change a user for an iOS device article in our Knowledge Base.

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