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iOS > App Management

How to update iPhones and iPads to the latest iOS version

Updated on September 21st, 2020

This article describes how you can update your iPhone or iPad to the latest version of iOS remotely.

If you’re searching how to update apps, check Updating managed iOS apps.

Requirements

  • Enterprise Plan subscription or trial.
  • Only supervised iOS devices are supported.
  • iOS versions older than 10.3 require that devices are DEP-enrolled and have no passcode.
  • iOS versions 10.3 and newer do not require DEP-enrollment, and if there is a passcode on the device user must enter it to start the update.

When these requirements are met, the simplest way to start software update is to open the Devices page, select the target device(s) from the view and click Actions > Software update from top of the page.

softwareupdate.png

The status of the action can be seen from the Management > Action log page or from the device action log.

When the action is started the software update command is sent to the device. If there is a passcode on the device, a user must enter it to start a software update. If update package has already been downloaded to the device the action is updated into Installing status. Otherwise the device starts to download the update and the action is updated into Downloading status. When the software update has been installed and installed OS version changes the status of the action is updated to Completed.

Available OS updates

On the Inventory tab of a Device page, you can see whether there is any iOS version updates available for the device.

iOS version updates available for the managed device.

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