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iOS > Device Data & Configuration

Lost mode for iOS

Updated on October 10th, 2022

This article describes Miradore's lost mode security action for iOS that can be used to secure and find managed devices if they are lost or stolen. When the lost mode is enabled on a device, the device is locked and can't be used until the device is found and the lost mode is disabled by the administrator.


How to enable lost mode?

The easiest way to enable lost mode on an iOS device is to open the device page. Start by navigating to Management > Devices and choosing the desired device. Click the open icon or double-click the row to open the device page.

Choose the Enable lost mode action under the Security button.

Enabling lost mode for the device.

Define the lost mode settings. You can enable location tracking for the device using the provided check box. The location tracking gets automatically disabled if the device is found and the lost mode is disabled.

Enabling location tracking for the lost mode.


Required. Defines a message which is shown on the lock screen.

Phone number

Optional. Defines a phone number that is shown on the lock screen in order to contact the device owner.


Optional. Defines a footnote that is shown on the lock screen.

When you're done with the configuration press the Enable lost mode button to lock the device into MDM lost mode.

Message and phone number displayed when the phone is defined as lost.

When lost mode has been enabled successfully, you'll see an information banner on the device page. Press Disable lost mode to remove the lost mode from the device so that the device can be used again normally.

Lost mode enabled on a device.


How to disable the Lost mode on a device which is not network-connected?

  • If possible, insert a SIM card that does not have a PIN code set.
  • Alternatively, you can connect the device to a network using an Ethernet adapter with Lightning Connector. In order for this method to work, "Allow pairing" must have been allowed when the device was enrolled in Miradore through Apple Business Manager.
  • This field is for validation purposes and should be left unchanged.

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