Migrate Apple devices running iOS 18, iPadOS 18, and macOS 15 or earlier to Miradore from another MDM server by performing a factory reset

While changing the MDM server used for managing your Apple devices running iOS 18, iPadOS 18, and macOS 15 or earlier, the devices must be wiped in order to successfully enroll them in Miradore.

Requirements

You must have an Administrator or Device Enrollment Manager role in Apple Business Manager or Apple School Manager.

Prepare your Miradore site and devices

1. Integrate Automated Device Enrollment with your Miradore site.
   Tip: To enroll all future devices using the Miradore server, set the server as the default in the Default MDM Server Assignment section of your MDM server settings.
   
2. Set up your desired enrollment profile in Miradore.

Assign devices to Miradore server

1. Navigate to Preferences > Your current MDM server > Show Devices and select Edit MDM Server.
   
   
2. Select the MDM server to use for device management from the drop-down menu, then select Continue, then Confirm.
   Note: You do not need to unassign devices from the current MDM server before assigning them to a new MDM server. Assigning the devices to the new server automatically overrides the previous assignment.

Enroll devices in Miradore

1. In Miradore, navigate to Enrollment > Apple DEP and select Update device list.
2. Select the devices you wish to enroll in Miradore by their checkboxes, then select Actions > Assign enrollment profile.
   Tip: To see which devices have not yet been enrolled, check the Enrollment status column.
   Result: The Assign enrollment profile wizard opens.
3. Select the enrollment profile from the Enrollment profile drop-down menu and add tags to your devices if you wish, then select Assign.
4. Select Close to exit the Assign enrollment profile wizard.
5. Wipe your devices using your previous MDM solution or by manually performing a factory reset on them.

Results: After a successful wipe, your devices automatically begin enrollment in Miradore.