What happens when you downgrade?
When you downgrade, you will lose access to the paid features after your subscription period ends. This means your site stays upgraded for the duration that you have already paid for. However, be aware that configuration profiles and applications deployed will not be removed from the device even when reverted back to the Free plan. They will not be available for configuration along with the other paid plan features until you choose to upgrade again.
If you are downgrading from the annual enterprise plan, please notice that your credit card can still be charged when the downgrade is pending if the number of devices on your site exceeds the total number of annual licenses you have bought.
How to Downgrade:
The following instructions describe how to downgrade or end your Miradore subscription. These steps cover credit card payments. Please contact us if you have paid by invoice. See About payment methods for more information.
1. Navigate to System > Subscription where you can see the current details of your subscription.
2. Go to the Subscription plans tab and click the Change subscription button of the Subscription plan that you want to activate. This will start a guided wizard to change your site subscription. Choosing the Free plan will end your subscription.
3. Click Confirm to apply the change.