This article lists network requirements for managing devices remotely with Miradore.
Miradore services
Miradore services are currently accessible at the following addresses via HTTPS (port 443):
online.miradore.com (online-production-d5cbbrbxc0dqbkcn.z01.azurefd.net)
This is our user interface. It is also used when entering credentials during enrollment of iOS and macOS devices.
gateway.miradore.com (online-production-d5cbbrbxc0dqbkcn.z01.azurefd.net)
Mobile devices use this address to contact our servers.
ejbca.miradore.com (online-production-d5cbbrbxc0dqbkcn.z01.azurefd.net)
iOS and macOS devices use this address to request certificates during enrollment and certificate renewal.
miradore.zendesk.com
This address is required for providing chat and support services for our customers.
mdmcontent.miradore.com (online-production-d5cbbrbxc0dqbkcn.z01.azurefd.net)
This is the address of our content delivery network, which optimizes network traffic distribution for better performance.
onlineproduploads.blob.core.windows.net
This is the storage location in Azure where uploaded files are stored for deployment.
mdnotificationservice.azurewebsites.net (Windows and macOS clients)
This is the address from where Miradore sends wake-up requests to managed Windows and macOS devices, for example, when the device is manually synced with Miradore.
gerwconline.blob.core.windows.net (Windows and macOS clients)
This is the address from where the Miradore client is downloaded to Windows and macOS devices during enrollment.
Connections between push notification services and managed devices
All supported device platforms have their own push notification service hosted by Google, Apple, and Microsoft. Push notifications are needed for real-time connection to devices. For example, when you deploy a configuration profile or send a wipe command, the device is prompted by a push notification.
Android
The ports required for Google Firebase Cloud Messaging (FCM) are 5228, 5229, and 5230. For more information about IP addresses and FCM, check Google's ASN of 15169 and their article about FCM messages.
See Google's documentation about Android Enterprise network requirements.
iOS and macOS
The Apple Push Notification service (APNs) requires that devices be able to connect to TCP ports 5223 and 443 on all IP addresses within the 17.0.0.0/8 block. For more information, see Apple's article. To use Apple products on enterprise networks, see this article from Apple.
Windows
For Windows, configure your firewall to permit network traffic on port 443 (HTTPS) to the internet.
Ports and addresses are subject to change.
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