This article lists network requirements for managing devices remotely with Miradore.
Miradore services
Miradore services are currently behind the following addresses on HTTPS port 443:
online.miradore.com (online-production-d5cbbrbxc0dqbkcn.z01.azurefd.net)
This is our user interface. It is also used when entering credentials during enrollment of iOS devices.
gateway.miradore.com (online-production-d5cbbrbxc0dqbkcn.z01.azurefd.net)
Mobile devices use this to contact our servers.
ejbca.miradore.com (online-production-d5cbbrbxc0dqbkcn.z01.azurefd.net)
iOS devices use this to request certificates during enrollment and certificate renewal.
miradore.zendesk.com
This is required for providing chat and support services for our customers.
miradore.azureedge.net
This is the address of our content delivery network which optimizes network traffic distribution for greater performance.
onlineproduploads.blob.core.windows.net
This is the storage location in Azure where uploaded files are stored for deployment.
mdnotificationservice.azurewebsites.net (Windows clients)
gerwonline.blob.core.windows.net (Windows clients)
Connections between push notification services and managed devices
All supported platforms have their own push notification service platforms hosted by Google, Apple, and Microsoft. Push notifications are needed for real-time connections to devices, for example when you deploy a configuration profile or send a wipe command, the device is wakened up by a push notification. Please find below the platform-specific information regarding push notifications and networking.
Android
Check Google's documentation about Android Enterprise network requirements.
Ports required for Google Firebase Cloud Messaging (FCM) are 5228, 5229, and 5230. For more information about IP addresses and FCM, check Google's ASN of 15169 and https://firebase.google.com/docs/cloud-messaging/concept-options#messaging-ports-and-your-firewall.
iOS & macOS
Apple Push Notification service (APNs) requires TCP ports 5223 and 443 to address block 17.0.0.0/8. More information: https://support.apple.com/en-us/HT203609
Use Apple products on enterprise networks: https://support.apple.com/en-gb/HT210060
Windows
For the Windows platform, open HTTPS port 443 to the internet.
Please note that the ports and addresses are subject to change.
Please comment below if you notice something is not working, we can then update the document with the latest available information.
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