We’re on the edge of the next post-Internet technological revolution: the data revolution.

In the good old days, there was maybe one computer in the back-most corner of each IT company’s bureaucratic office, which had roughly 300 megabytes of hard disk storage – and it was seemingly easy to keep track of all data generated by daily operations. But not anymore.

Nowadays, the amount of data in the world is already counted in zettabytes – whatever that means — and it’s growing at an exponential rate. At some point, the amount of data surpassed the point where we were still able to process all of it. As a result, IT managers are facing a whole lot of new data management challenges that they must deal with. What makes it even more complicated is that nowadays a major part of the data is no more located only in the office desktops. Instead, there is a wide variety of minicomputers and gadgets, from tablets to USB-connected vacuum cleaners that are also being used to create, process, and store the data.

 

 

The everyday challenge of data management

Although the data revolution may sound a little high-flying topic, it has something important in common with everyday IT asset management: The challenge of transforming the information overload into meaningful data. Also in the IT environments, there are thousands of attributes and metrics which could be monitored and reported automatically, but which ones should we pick and why? Does it mean something if a computer’s average boot-time increases by 10 seconds in a month? In some environments it definitely does, but not always.

It seems that there are no one-size-fits-all solutions to the challenge. Instead, the metrics should be explored and defined case-by-case with the expectations and business goals in mind, but this requires a high level of customizability from the tools used. It must be possible to customize which data is gathered, how it is processed, and most importantly, how it can be accessed and presented in an efficient way.

With respect to these needs, we Miradoreans have recently put a lot of effort into improving the customizability and the data management features of our device management products.

Why customization matters

Although Miradore Management Suite has long received praises from both industry experts and our customers about how reliably it gathers accurate and timely asset data about the managed devices, we also wanted to add the opportunity to gather custom inventory data, because after all, it’s the IT managers who know best what data they are interested in. For this purpose, we added the support for running custom inventory scripts with Miradore.

We also acknowledge that data has no value if it’s not easily accessible which is why we introduced comprehensive application programming interfaces to ease the integration of our products to other information systems. In addition, we’ve built dozens of out-of-the-box integration connectors to the most commonly needed information systems, such as Microsoft Active Directory and many antivirus and security systems, to enable data exchange between systems that is as easy as possible.

For reporting needs, we created the report builder, which enables to freely create custom reports out of all the data that resides in the databases of our management solutions. There’s no need to stick to the default reports alone anymore.

That wraps up some of the latest data management features that we’ve released. So, what’s next?

Introducing custom quality index indicators

Considering our IT systems management solution, the next big improvement is finishing up soon. In February, Miradore Management Suite 4.4.1 will introduce a feature called custom quality index indicators.

Previously, there has been about a hundred predefined quality index indicators in Miradore Management Suite by default. Each of those quality index indicators are used to measure the health of the managed IT environment in one way or another. Every now and then, we’ve added new quality index indicators to measure new things, but this time we will hand over the control to you, literally. In the next product version, you’ll be able to freely create new custom indicators based on the report builder reports. This means that you can utilize all data that is available through the web service API to build your custom indicators – and that’s a very powerful feature indeed!

 

A quality index report with some custom quality indicators

 

We’ll also bring several improvements and new features to the web service API as well as to the report builder, which expands the possibilities even further. In addition to the newly added attributes, it will also be possible to filter the data more dynamically with the next version of Miradore.

What’s in store for Miradore Online and mobile device management is even more exciting. We’ve just launched Android Enterprise support for Miradore Online, which enables the containerization of data, opening new worlds for data control in enterprise mobility management. With secure containers, it will be possible to isolate the device user’s work data and applications from personal use in a way that hasn’t been possible before.

It’s a bright start for 2017! We’ll be publishing more information about the upcoming releases on this blog, so stay tuned!

Esa Hietikko

Esa Hietikko

Content Manager at Miradore Ltd
Esa Hietikko has been working for Miradore since 2010 when he joined our team to complete his traineeship. Now he holds a M.Sc. in Computer Science from the University of Eastern Finland, and works as a Content Manager for Miradore. | LinkedIn
Esa Hietikko