The New Partnership of Fujitsu and Miradore in France Builds on
the Successful Experiences of Existing Partnership in the Nordic Countries

Paris, France (Fujitsu IT Future 2011) – 20 September, 2011 – Miradore, an innovative enabler of automated IT management services, today announced a partnership with Fujitsu in France. Fujitsu will utilize Miradore’s automated remote management technology in their new POS management offering for the French retail industry branded as “Fujitsu Remote Management System powered by Miradore”.

This solution based on Miradore’s technology significantly improves the agility and efficiency of retail IT management by enabling remote access to in-store systems for installation, maintenance, software distribution and repairs. Multi-tenant capability enables the management of several customer environments on a single hardware platform.

The cloud-based Fujitsu Remote Management System powered by Miradore provides IT support staff with a single dashboard view and remote access to multiple end-user device platforms throughout organizations, including POS terminals, PCs, servers, printers, network equipment and smartphones. The solution independently gathers up-to-date asset and configuration data and provides device management tools for all lifecycle stages.

“We are excited of the benefits we can bring our retail customers with this solution,” said Laurence Vallana, France Retail Sales Principal, Fujitsu. “This scalable suite optimizes the availability of computers in retail outlets whilst at the same time lowering the TCO by streamlining administration and reducing site visits to an absolute minimum. The remote management suite can be installed within our customer’s environment and self-managed, or it can be provided as part of an integrated managed service offering from Fujitsu. With this option our customers benefit from Fujitsu’s global retail expertise and a cloud-based service at a predictable monthly fee”.

“It is a true pleasure to announce the partnership with Fujitsu in France, as it is a testimony to the successful cooperation in the Nordic countries and a step towards further extensions,” said Kristian Järnefelt, CEO of Miradore. “While benefiting IT management in all kinds of organizations, our technology carries a strong promise to the retail sector with few tools currently available for comprehensive remote POS device management. The strong retail industry makes France an extremely interesting market.”

The highly automated solution eliminates a large share of manual IT management work. Miradore performs zero touch bare metal installations and operating system deployments, as well as distributes new applications or packages to end devices. The solution increases the transparency, security and control of IT management, resulting in significant efficiencies and savings.

With dynamic real-time asset management, changes and updates to devices are implemented directly from the management console, and automatically recorded to the configuration management database. Software updates can be scheduled and delivered to devices without the need to schedule a technician to visit the store. This enables the system to be brought back to operation state quicker and reduces disruption to trade.

In addition to facilitating IT management, the solution cuts electricity costs by providing tools to remotely shut down POS devices during non-trading periods such as overnight. As an example, automated and remotely monitored shutdown and start-up of 5,000 POS terminals for ten hours during every night brings up to 1,000 Euros of savings in electricity per day.

Miradore supports retail point-of-sale terminals, PCs and Servers running Windows®, Linux plus OS X for Mac based workstations as well as Android and Symbian 3 based mobile devices.

Note to editors: The capabilities of Miradore’s solution are showcased at the Fujitsu IT Future 2011 event, held at the Espace Grande Arche in Paris, France on September 20, 2011.

For more information, please contact:

Kristian Järnefelt
CEO, Miradore
Tel. +358 400 666 992
Email kristian.jarnefelt (at)

Laurence Vallana,
France Retail Sales Principal, Fujitsu
Tel. +33 6 88 69 63 84
Email laurence.vallana (at)

Fujitsu is a leading provider of information and communication technology (ICT)-based business solutions for the global marketplace. With approximately 170,000 employees supporting customers in over 100 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$55 billion) for the fiscal year ended March 31, 2011. For more information, please see:

Miradore enables the efficient management of diverse IT environments. Miradore provides IT organizations with a single dashboard view and remote access to a wide range of end user devices, including Windows, Linux and Mac OS X workstations, Android and Symbian smartphones, and retail point-of-sale terminals. With the cloud-based Miradore software, managed service providers are able to build unified and highly automated service delivery processes to efficiently manage their customers’ IT environments. Miradore supports the entire IT lifecycle, including purchasing, installation, maintenance, replacement, and retiring devices – eliminating a large share of manual IT management work. Miradore is headquartered in Finland. Read more at

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