Searching for a simple MDM solution
Tyler Technologies provides integrated software and technology services for all types of government purposes. They were searching for a simple mobile device management solution for its law enforcement and safety offering, both for clients to control their devices and for Tyler to use for application deployment.
When evaluating options for mobile device management, Brian McGonagill, Product Manager for Incode Public Safety of Tyler Technologies, discovered Miradore. Ultimately, the search for an MDM solution led them to an alliance with Miradore.
Improved deployments and cost savings
McGonagill's division focuses on software for public safety, which includes law enforcement, fire, and emergency medical services. "With Miradore Mobile Device Management we can now protect, manage and control our devices," explains McGonagill.
"The customer service was top-notch. Any time I’ve had a question I’ve gotten an answer in less than an hour. It’s just impressive to get that kind of quality of service from a vendor these days," claims McGonagill.
The partnership with Miradore has improved deployments, reduced the number of support calls, and delivered cost savings to Tyler Technologies and its clients. McGonagill is especially pleased with the usability of the system.
"Miradore really stands out when it comes to ease of use. I can easily show the clients how to utilize the system that controls their devices," he adds.
Watch Tyler Technologies' testimonial video
This Customer Success Story was produced in cooperation with Trustmary.