More features were needed to comply with GDPR
Breitenfeld uses several mobile device models in its business: Huawei’s Android devices in the office; Apple iPhone SE/iOS for management; Samsung XCover/Android and rugged Caterpillar devices for production workers. All of these devices are vulnerable and have business data stored in them.
GDPR regulations set new requirements for all companies operating in the European Union regarding the handling of personal data. In order to secure the data on their mobile devices, Breitenfeld was looking for a solution to separate business and personal data and ensure the passcode is enabled on every device, and the possibility to remotely run a selective wipe.
Breitenfeld was already using a mobile device management solution and was engaged with another MDM vendor. However, the company needed additional features, including support for the secure container for both platforms, in order to meet the requirements of GDPR, which is very important in Austria.
Miradore implemented in 2 hours
Breitenfeld contacted Miradore after being recommended by their Internet provider. “How things worked out was amazing. After a few phone calls and a one-hour Teamviewer session, we were able to manage our Android devices,” says Mr. Simon Pucher, Breitenfeld’s head of IT. He continues: “Another one-hour session with Teamviewer and we also had Apple iOS devices up and running. This is the first time we ever bought an IT product without anyone visiting our office!”
Breitenfeld found this to be a far cry from the normal, lengthy process of working with IT vendors, which includes several in-person meetings and hours of PowerPoint presentations.
“The main advantages to Miradore were the usability of the system and the easy learning curve. The price is good. The level of technical and sales support was really outstanding. These combined with an easy to use, feature rich product — there’s nothing more to add. Now we are up and running and are your happy customer. We don’t need to bother about GDPR anymore in this area.”
Today, Breitenfeld uses Miradore for:
- Separating business and personal data with the help of a secure container (Android devices)
- Separation of business email, contacts and documents from personal data (Secure email for iOS)
- Automated app and configuration deployments with business policies
- Push apps and configurations (like exchange)
- Enforcing passcodes
- Deploying WiFi settings
- Read security settings via Miradore reports (to identify rooted devices)