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Customer Stories

Billington Food Service transitions to Android with Miradore

Food and Beverage
United Kingdom

Need for a more comprehensive MDM solution

Billington Food Service wanted to migrate approximately 50 mobile devices from iOS to Android. Its current MDM solution didn’t provide sufficient functionality to support this; therefore, Billington Food Service decided to review the market.

Miradore was one of the first MDM solutions Billington Food Service found during its investigation of the market. Tests conducted on a small number of handsets using Miradore proved successful in addressing the management needs lacking in other solutions.

“Miradore was an obvious upgrade on our previous MDM vendor," notes the IT team at Billington Food Service. "Miradore provides Android Support, plus it’s fast, efficient and intuitive to use.”

Intuitive and simple interface

After testing both the Free and Premium options, Billington Food Service purchased the Premium licenses to access extra features such as Business Policy creation, API support, and location tracking. Furthermore, Billington Food Service utilized another benefit of Miradore: in app deployment, for example, deploying anti-virus software to devices.

“Miradore has dramatically increased the ease with which we manage our devices – the interface is intuitive and extremely simple to navigate," adds the IT team. "Since we made the switch from our previous vendor, we’ve had zero complaints from our end-users. This can only be seen as a positive.”

The transition to Miradore required little to no assistance from customer support. The questions that were asked were answered informatively and within a satisfactory time-frame.

“We’ve only been in touch with customer service for trivial questions about what the solution can or can’t do, or what the different packages include. Even then, we’ve always received a reply – same day, or at least very early the next morning.”

Billington Food Service

Billington Food Service is a bespoke supplier to the UK’s foodservice industry. They have been supplying quality menu solutions for nearly 30 years, covering frozen, ambient and chilled products in the following competencies: soup, sauce and recipe dish products.