Enterprise mobility management (or EMM) is an IT practice designed to address the security and management risks associated with mobile devices in a business.
Just like users, businesses have gone mobile—tablets, laptops, smartphones, smartwatches, smart instruments, smarteverything. Today, employees have at least one mobile device—their own or the company’s—that they use during their daily business dealings.
EMM focuses on securing and managing devices wherever they are located. EMM is designed to improve IT services, protect companies, and simplify users' lives with improved mobility and security.
Understanding Enterprise Mobility Management
Why do companies need EMM? Employees who use mobile devices run various applications, connect to a range of wireless networks in various places, access many types of content, and access and store company data on their devices. The possible combinations of those devices and applications can get dizzying pretty quickly. From a company perspective, those combinations pose risks like security breaches, increased costs, and unprotected access to critical data—both corporate and personally identifiable information (PII).
Not being able to manage a large fleet of continuously roaming devices is as complicated as it can get for IT personnel. EMM and EMM solutions equip IT with the services needed to simplify the management of mobile devices and protect the company–all while helping users solve problems.
Core Components of EMM Solutions
EMM solutions provide a suite of IT management capabilities that can be applied as appropriate to both user-owned devices and company-owned devices. These capabilities are described below:
- MDM—Mobile Device Management
- MAM—Mobile Application Management
- MCM—Mobile Content Management
- IAM—Identity and Access Management
EMM solutions enable IT personnel to manage employee devices through a central interface, giving them the tools needed to establish isolated, secure containers for personal and corporate data, and more. This allows them to configure and set policies to ensure all data is encrypted in transit and at rest, forcing secure connectivity through VPNs. EMM solutions also allow IT to invoke services remotely to solve user problems and protect sensitive company information wherever a device is located.
Mobile Device Management (MDM)
MDM allows IT personnel to configure and maintain a mobile device, using profiles and agents to set policies for encryption, installed apps, connectivity, data storage, and other processes. MDM might also include device location tracking and automatic locking or wiping if a device is lost or stolen.
Mobile Application Management (MAM)
MAM focuses on managing apps run on the device, setting policies, and executing processes for updates, app restrictions, and security. MAM provides automation that can remove retired applications to help protect against vulnerabilities of outdated apps.
Mobile Content Management (MCM)
MCM allows IT to set policies and practices for types of content that can be accessed, securing it as necessary and/or isolating it in protected containers.
Identity and Access Management (IAM)
IAM helps ensure that only authenticated users can access the device and its content. It provides certificate management, multi-factor authentication, single sign on, and other services.
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Benefits of Implementing EMM
Enterprise mobility management services help achieve several goals:
- Enhance productivity and efficiency for users and IT
- Improve corporate and user security
- Simplify device management for IT
- Better comply with any regulatory requirements
- Maximize ROI
Enhanced Productivity and Efficiency
EMM services offer comprehensive tools and a central management interface, making it easier for IT professionals to manage a company-wide fleet of mobile devices—including phones (Android or iOS), laptops (Windows and MacOS), or other compatible smart devices. EMM solutions allow IT personnel to fix problems faster, deploy new services quicker, and better ensure devices—and corporate assets—are protected. With efficiently managed devices, users stay productive all day long.
Improved Security
With more companies embracing remote work, roaming mobile devices extend the perimeter of the corporate network to wherever the device is located and onto any network the device connects. EMM improves security by enforcing policies for secure communications (such as VPNs), data encryption—whether at rest or in transit—authentication, authorization, access of users and content, application management, and more.
Simplified Device and Application Management
The EMM central interface simplifies device and application management. EMM automation tools can deploy new apps and services without IT intervention. EMM functionality is often integrated with other IT management services, offering a single interface or simplified interface for IT personnel to manage a fleet of roaming devices—wherever they are located.
Remote support tools allow IT to help users solve problems without bringing them or their devices back to the office. If the device is lost or stolen, EMM can simplify locating and securing the device until it can be recovered. It also makes it easy for admins and IT to remotely wipe the device if lost or stolen.
Better Compliance with Regulations
Regulations, such as HIPAA and GDPR, require company operations and users to adhere to specific rules during business interactions. With policy-based enforcement and profiles for mobile devices, EMM solutions automatically ensure the devices remain compliant with corporate policies designed around regulatory requirements.
Cost savings and ROI
The core offerings of an EMM–automation, simplification, security, and protection—help companies reduce the cost of using and managing mobile devices. Reducing costs improves a company’s return on investment (ROI) in scaling its use of mobile devices across its fleet of technologies.
Learn More About Miradore’s Enterprise Mobility Management Solutions
Miradore has scalable EMM solutions for businesses of all sizes. Our EMM solutions help you address enterprise-scale mobile device management – without complicated enterprise-scale interfaces or pricing. Get started with a free EMM plan and upgrade as needed to meet your changing EMM needs. We’ve got your mobile devices covered.