ServiceNow, the organization committed to creating tools and processes to better manage IT, security, customer service, and HR, kicked off this year’s conference, Knowledge18, in Las Vegas last week, May 7-10.

With over 300 breakout sessions and 18,000 attendees, the annual conference certainly keeps growing in size and influence.

Miradore is a Bronze Partner of ServiceNow, as Miradore Management Suite received certification from ServiceNow. We recently implemented support for the Jakarta and Kingston versions.

Certification by ServiceNow signifies that MMS has successfully undergone a set of defined tests focused on integration interoperability, security and performance. The certification also ensures that best practices are utilized in the design and implementation of MMS with ServiceNow.  (We’ve also recently updated MMS to version 4.7.0 — you can learn more here.)

The app is currently available on the ServiceNow store at https://store.servicenow.com/sn_appstore_store.do#!/store/application/b2c1b66b0f176a00a418b36be1050e22/2.0.6.

One of the key features is the ability to automate IT operations and replicate asset data from Miradore to ServiceNow. Items that are included are assets with normalized hardware manufacturer model information, asset hardware inventories, users, cost centers, and locations.

The only system requirement is https connectivity to your Miradore instance from your ServiceNow instance. For further instructions, here is our Installation Guide.

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