In this blog post, we would like to present some examples of how Miradore can help you use Point of Sale devices and configure advanced Android settings with the help of OEMConfig apps.
Use of specialised devices
Mobile devices are used in many fields for specialised applications. These include POS systems, ordering systems, ticket verification systems, access control systems and modern scanners used in logistics.
Many of these devices use an Android operating system. Although Android only offers a limited number of configuration options, device manufacturers can provide advanced settings through OEMConfig apps.
Here is a practical example:
In a company cafeteria, Samsung devices are used to place orders. The purchased meal is assigned to the employee, who identifies themselves using NFC (Near Field Communication) on their Samsung smartphone.
There is no direct way through Miradore to keep the device's NFC functionality permanently enabled. This is where OEMConfig comes into play: by adding the "Knox Service Plugin" app from the Managed Google Play Store and configuring it via Miradore, it can be ensured that NFC remains enabled on the device and can't be disabled by the user.
This is just one of many use cases where Miradore customers benefit from an OEMConfig app.
Here are some more suggestions for how OEMConfig apps can automate manual tasks in your organisation:
Samsung Knox Service Plugin
- Control NFC
- Control battery saver mode
- Configure APN settings
- Advanced Wi-Fi configurations
- Adjust display brightness
- Change device name
- Enable SOS calls via side button
- Distribute blocked caller lists
- Disable MAC address randomisation
- Control firmware updates
Zebra OEMConfig powered by MX
- Distribute inventory files
- Control firmware updates
- Change NTP server settings
- Set maximum battery charge levels
- Adjust display brightness
Moto OEMConfig
- Lock device shutdown
- Lock battery saver mode
- Set automatic power on/off
- Control NFC
- Change SIM settings
- Control firmware updates
Many other apps are also available, for example from Honeywell, Spectralink and HMD Global.
Benefits of OEMConfig apps
OEMConfig apps can also prevent disruptions, eliminating the need to contact customer support.
Another practical example:
In an assisted living facility, the tablets used for controlling building services experienced frequent display issues during the day. It soon emerged that display brightness was the cause of the issue. Using Managed App Config, the brightness could be remotely set to 100% on all devices.
This is exactly the type of specialised application that lends itself to use of OEMConfig apps.
We encourage you to explore whether your organisation could benefit from OEMConfig apps and reach out to us for advice.
by Andreas Handler
Andreas works as a Senior Technical Consultant and Customer Success Manager at Miradore. He has been part of the Miradore family since 2016 and is passionate about providing value to organizations by showing them how to increase efficiency with Mobile Device Management. Outside of work, you might find him bouldering or playing volleyball.
